Verify Your ruelta Account — One Time, Done
We verify every account before the first payout goes out — it protects your balance and confirms we're sending money to the right person. The process asks for a government-issued photo ID and, in some cases, proof of your address such as a utility bill or bank statement dated within the last 90 days. You upload everything through a secure form inside
your account settings; we don't ask you to email documents or use a third-party link. Once verification clears, your account is unlocked for withdrawals going forward and you don't repeat the process. Players in New York and Los Angeles using PayPal or Venmo sometimes find that their payment provider's own identity data speeds up our review.
- Open account settings — Log in and navigate to the Verification section of your profile — it appears as a prompt when a withdrawal is requested for the first time.
- Upload your photo ID — A US driver's license, state ID, or passport works. The upload form accepts JPG and PDF and scans for readability before submission.
- Add proof of address if requested — A recent bank statement or utility bill with your name and address confirms your location. Only needed if our system flags it at the review stage.
- Wait for approval confirmation — We review submitted documents and notify you by email when your account is verified and withdrawals are open.